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Code d'Examen: 6401.1
Nom d'Examen: Avaya (Avaya IP Office Implementation Exam)
Questions et réponses: 115 Q&As
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NO.1 A user (ext. 199) reports that their IMS client displays an error message when attempting to ring a
phone. What are three reasons that would prevent the IMS program from calling the phone? (Choose
three.)
A. The user profile in Manager has "199" entered as the user name.
B. The phone is set for "Do Not Disturb".
C. The user's "Multi Line Option" is set to "Answer Pre-select".
D. The user mailbox is set to "Blank" under Outlook Tools/Integrated Messaging.
E. The user's profile has "System Phone" is set to "On".
Answer: A,B,D
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NO.2 Which two e-mail protocols are used by VoiceMail Pro to perform voicemail to e-mail? (Choose two.)
A. POP 3
B. SMTP
C. MAPI
D. IMAP
Answer: B,C
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NO.3 A remote user wants to gain access to the network when using the RAS server.
Under which two conditions would you create an IP route.? (Choose two.)
A. when the remote user's dial-up connection method contains a DHCP address that is on a different
subnet
B. when the user is on the same subnet as the IP Office
C. when the remote user's dial-up connection method contains a static IP address that is on a different
subnet
D. when the IP Office's DHCP mode is set to Server or Dial In and the PC connection method is set to
obtain an IP Address Automatically
Answer: A,C
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NO.4 A customer calls and informs you that every time they call voicemail they get a busy signal. The
customer sends you the trace shown below:
0.s PRN: Monitor Started IP=192.168.42.203 IP406 DS 4.0(5) IPOffice_1
1ms PRN: LAW=U PRI=2, BRI=0, ALOG=4, ADSL=0, VCOMP=16, MDM=2, WAN=0
MODU=0 LANM-0, CkSRC=0 VMAIL=0(VER=1 TYP=1) CALLS=39(TOT=20123)
Does the trace show enough information to indicate to the customer where to begin problem resolution
and what the problem may be?
A. Yes, the voicemail is not connected to the system.
B. Yes, the Auto Attendant is using up all of the voicemail channels.
C. No, I would need to see a trace of them calling voicemail.
D. No, I would also need a Debug_View trace of the voicemail.
Answer: A
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NO.5 You have a customer who has loop start analog trunks. Their callers report that the line rings much
longer than the internal extensions ring. What is a possible cause of this problem?
A. The line prefix has not been correctly configured.
B. The Ring Off Maximum settings for the trunks are too high.
C. Trunks are set for Loop Start ICLID on the IP Office.
D. The trunk is supplying a long Caller ID string and the Long CLI option has not been checked in
Manager.
Answer: C
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NO.6 A customer wants to have a simple conference bridge with four permanent bridges set up off of a menu
in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN. Where in the
setup of this scenario would you enter the PIN?
A. on the General tab in the menu action
B. on the General tab for each transfer action
C. on the Telephone Number field in the IP Office Short Code
D. in the Properties box for each option in the Touch Tone tab in the menu action
Answer: B
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NO.7 Which IP port does Internet Explorer use to access the ContactStore Web page?
A. 8080
B. 8000
C. 8888
D. 8990
Answer: C
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NO.8 You want to install ContactStore on a PC separate from the VoiceMail Pro PC . Which three steps would
you need to complete for ContactStore to function separately? (Choose three.)
A. Verify that the Voice Recording Library on the VoiceMail Pro server is shared on the customer's
network.
B. Verify that the ContactStore service has read and write permissions to the Voice Recording Library
Share.
C. Verify that the ContactStore registry settings have been updated to see the Voice Recording Library
share.
D. Verify that the VoiceMail Pro registry settings have been updated to point to the Voice Recording
Library share.
E. Verify that the ContactStore licenses have been loaded onto the PC running the ContactStore
application.
Answer: A,B,C
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